Frequently Asked Questions
Frequently Asked Questions
Q. Is handicapped parking available for the concert?A. Yes. A limited number of parking spots will be available on Banks Street.
TICKETSQ. How much are tickets to the concert?A. General admission tickets are $25 each. If you would like a VIP upgrade, it costs an additional $100.
Q. What is included with a VIP ticket?A. Guests purchasing the VIP upgrade will enjoy all-you-can-eat food stations, free sodas and water, two alcoholic drink tickets, and a cash bar for any additional beer or wine. VIP guests get one (1) VIP parking pass with each order. VIP guests will have access to the new Hospitality and Culinary Arts Center and its amenities including indoor restrooms and the patio.
Q. Do I have to buy a ticket for my child?A. Children ages 3 and younger do not require a ticket. Anyone who is 4 years or older will require a ticket.
Q. How will I get my ticket?A. You will receive an email or a message in your app from Eventbright that contains your ticket(s). You can either print the tickets or show the ticket(s) on your phone at the concert gate to enter. For information about your tickets, visit this site. Q. If I can’t make it to the concert, can I get a refund for my ticket?A. No.
CONCERTQ. If it rains, will the concert be rescheduled?A. Concerts will be held rain or shine. However, in some isolated instances evacuation to seek shelter may be necessary. In the event of a weather-related emergency, programming will be interrupted and announcements will be made from the stage regarding safety procedures. In the event of lightning or severe weather, attendees will be directed to seek shelter indoors. Campus buildings will be made available for use as deemed necessary.
Q. Can I bring a backpack?A. No. You will be required to go through a security checkpoint when you enter the concert. If you have a backpack, you will not be allowed to bring it into the concert. Small purses and diaper bags are allowed.
Q. When do the gates open for the concerts?A. The gates will open at 5 p.m. The opening acts will begin at 6 p.m.
Q. Will I have a seat at the concert?A. No. You will not have an assigned seat. This is an outdoor festival concert and no seating is available. You may bring blankets or lawn chairs to be more comfortable. Please do not bring tents or canopies.
Q. Is there handicap seating at the concerts?A. No. No seating is available at the concert. This is an outdoor festival concert and no seating is available. You may bring blankets or lawn chairs to be more comfortable. While we try to accommodate all guests, please remember the concert is outdoors and grassy.
Q. Can I re-enter the concert if I leave?A. No.
Q. Will food be available at the concert?A. Yes. Food trucks and concession stands will be onsite for you to purchase food, soda, water, and beer (for guests ages 21 or older). Guests purchasing the VIP upgrade will enjoy all-you-can-eat food stations, free soda and water, two (2) alcoholic beverage tickets, and a cash bar of beer and wine for any additional alcohol. Q. What food trucks will be available at the concert? A. Dirty Taco & Mas, Frank's Franks, Funnels of Love, Island Waffle Co., Jasmine Tasty Thai, Mamaw's Crabcakes and Seafood, Sunset Slush Classic Italian Ice, Tanja's Hella Fat Food
Q. Do you accept credit cards at the concession stands?A. Yes. We will accept cash or credit cards when purchasing items at the concession stands.
Q. Can I bring a cooler into the concert?A. No you cannot bring any outside food or beverages into the concert.
Q. Can I smoke or vape at the concert?A. No.
Q. If it rains, can I bring my umbrella into the concert area?A. No. Please bring a poncho or appropriate rain gear.
Q. Can I take pictures or video during the concert?A. Personal cameras are allowed, but no flash photography, video and removable lens cameras are allowed without the approval of the venue.
Q. What items are prohibited from the concert?A. The following items are prohibited:
- Audio or video recorders
- Cameras with professional lenses and flash photography
- Outside food or beverages
- Illegal drugs
- Smoking or vaping
- Bikes/skateboards/inline skates
- Laser pointers
- Pet of any kind unless it is a service animal (service animal registration or paperwork is required))
- Tents or staking
- Weapons of any kind (includes but not limited to: knives, guns, Tasers, chains)
- Kites, Frisbees or balls